Safe and Secure Payment/Delivery/Returns
You can use Paypal as the safe and secure means of payment that offers loads of benefits and buyer protection.
Any problems with any items will be resolved as soon as possible, please let us know if you have an issue though the contact us page
Our products are very reliable and rarely we have any issues with them but we have 30 day return policy so if you are unhappy with your item in any way or just change your mind send it back to us for a full refund. Please contact us first though if you have an issue with your item and all problems will be sorted out quickly by one of our experienced team. You should normally hear back from us within 24hrs. The buyer pays the return postage cost but if the item turns out to be faulty then we refund the cost of this to you.
All orders dispatch by us are sent out using Royal Mail 1st Class completely free of charge to UK addresses and all orders are dispatched within 24 hours if ordered on a weekday. Any orders placed on a weekend will be dispatched on the Monday.
Royal Mail do sometimes get delayed but if you haven’t received your parcel within 3-5 days please get in contact and we will sort this out for you and if they lose your parcel we will send another out as quickly as possible free of any charges.